Support

HELP & SUPPORT

Common questions about booking, paying and using your digital ticket.

How to buy a ticket

A quick walkthrough: find an event, choose your tickets, pay securely and get your QR ticket instantly.

Where is my ticket?

Your digital QR ticket is issued the moment payment is confirmed and stays available in your account.

How do I pay?

Pay in kwacha using mobile money or a bank card. Your ticket is only issued once payment clears.

Can I transfer a ticket?

Ticket transfers depend on the organizer. Check the event page, or contact us and we will confirm.